E-BOOK SALES TERMS AND CONDITIONS
in force as of 16.07.2026.
For the legally binding Polish version, click HERE.
§ 1. GENERAL PROVISIONS
1. These Terms and Conditions set out the terms and rules for concluding and performing distance sales agreements for e-books. Agreements are concluded between the Seller and the Customer via the Easycart platform, available within the Easy.tools service.
2. The Terms and Conditions are made available to the Customer free of charge, before the conclusion of the agreement, in a manner enabling their acquisition, reproduction, and recording.
§ 2. DEFINITIONS
The terms used in these Terms and Conditions mean:
1. Seller – AGA & JUSTYNA spółka z ograniczoną odpowiedzialnością, with its registered office in Katowice, ul. 3 Maja 22 lok. 2C, 40-096 Katowice, registered by the District Court Katowice-Wschód in Katowice, 8th Commercial Division of the National Court Register under KRS number: 0001042482, NIP: 0001042482, share capital: PLN 5,000.00, contact details: e-mail address [email protected] and phone number +48 690 015 009;
2. Customer – a natural person with full legal capacity, a legal person, or an organisational unit without legal personality to which the law grants legal capacity, entering into a Sales Agreement with the Seller;
3. Consumer – a Customer who is a natural person, performing with the Seller a legal transaction not directly related to their business or professional activity (Article 22¹ of the Civil Code);
4. Entrepreneur with the Rights of a Consumer (hereinafter: PNPK) – a natural person entering into a sales agreement directly related to their business activity, where it follows from the content of that agreement that it is not of a professional nature for that person, arising in particular from the subject matter of the business activity carried out by them, as made available on the basis of the provisions on the Central Registration and Information on Business Activity (Article 7aa of the Act on Consumer Rights);
5. Entrepreneur – a Customer who is neither a Consumer nor an Entrepreneur with the Rights of a Consumer;
6. E-book – digital content within the meaning of Article 2(5) of the Act on Consumer Rights, in the form of an electronic publication in PDF format, to which the economic copyright belongs to the Seller, offered for sale by the Seller via the Platform;
7. Platform – the Easy.tools website (including the Easycart tool) run by Easytools sp. z o.o., through which the Seller offers E-books for sale;
8. CompanyEasytools – Easytools sp. z o.o., with its registered office in Warsaw, at al. Rzeczypospolitej 10/46, 02-972 Warsaw, entered into the register of entrepreneurs by the District Court for the Capital City of Warsaw, 13th Commercial Division of the National Court Register under KRS number: 0001002028, NIP: 9512554309, REGON: 523659062, share capital: PLN 5,000.00. The Easytools Company is the provider of the Platform (an intermediary) and is not a party to the Sales Agreement;
9. Payment Operator – Stripe Payments Europe Limited, with its registered office in Dublin (Ireland), 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, D02 H210, or related entities from the Stripe group, handling electronic payments made via the Platform, on the terms set out in Stripe's terms and conditions and privacy policy, available at: https://stripe.com/pl;
10. Sales Agreement – an agreement for the supply of digital content (an E-book), concluded between the Seller and the Customer via the Platform;
11. Terms and Conditions – these terms and conditions;
12. GDPR – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC;
13. UPK – the Act of 30 May 2014 on Consumer Rights (Journal of Laws of 2014, item 827, as amended).
§ 3. PARTIES TO THE AGREEMENT, ROLE OF THE EASY.TOOLS PLATFORM
1. The party to the E-book Sales Agreement concluded with the Customer is the Seller. The Easytools Company acts solely as the provider of the technology (Platform) enabling the conclusion and performance of the Sales Agreement and is not a party to that agreement.
2. Use of the Platform's functionalities (including creating an account in Easycart) is subject to the Platform's separate terms and conditions, available at: https://easy.tools. Acceptance of these Terms and Conditions does not release the Customer from the obligation to read the Platform's terms and conditions.
3. Any claims related to the Sales Agreement, including under warranty, non-conformity of the E-book with the agreement, withdrawal, and complaints regarding the content of the E-book, should be directed by the Customer solely to the Seller.
§ 4. TECHNICAL REQUIREMENTS
1. The following is necessary for the proper use of the Platform and the purchase and playback of the E-book:
a. a device with access to the Internet,
b. an up-to-date web browser with cookies and JavaScript support enabled,
c. an active e-mail account,
d. software enabling the reading of files in PDF format (e.g. Adobe Acrobat Reader or equivalent).
2. The Seller informs that the use of services provided electronically involves typical risks of the Internet, in particular the possibility of malicious software by third parties. The Seller recommends the use of up-to-date antivirus software and network security measures.
§ 5. CONCLUSION OF THE SALES AGREEMENT
1. Information about E-books posted on the Platform, including their descriptions, advertisements, and prices, constitutes an invitation to conclude an agreement within the meaning of Article 71 of the Civil Code.
2. The prices of E-books are given in Polish zloty. All bank costs and currency conversion fees shall be borne by the Buyer.
3. The final gross price, payable by the Customer, is calculated automatically by the Platform at the stage of placing the order, based on the applicable rate of value added tax (VAT) or an equivalent tax applicable in the Customer's country indicated in the order form. The gross price, constituting the amount actually due to the Seller, is presented to the Customer before the order is confirmed and payment is made. The Customer is obliged to pay the gross price for the ordered E-book.
4. The Seller ensures that the Consumer is informed of the total gross price of the E-book before concluding the Sales Agreement.
5. In the event of a reduction in the price of the E-book, the Seller informs, next to the reduced price, of the lowest price of that E-book applicable in the period of 30 days before the reduction was introduced, in accordance with Article 4(2) of the Act on Informing about Prices of Goods and Services.
6. A condition for concluding the Sales Agreement is that the Customer holds a user account on the Platform (Easytools/Easycart). The account is created when placing the first order, on the terms set out in the Easytools terms and conditions, available at: https://easy.tools. The agreement for maintaining the account is concluded between the Customer and the Easytools Company and does not constitute the subject matter of these Terms and Conditions.
7. In order to conclude the Sales Agreement, the Customer:
a. selects an E-book via a link directing to the Platform or directly on the Platform;
b. provides the required data: e-mail address, first and last name on the card (matching the payment card details, if applicable), country, and a Customer who is an Entrepreneur or PNPK – also the company name and NIP in order to receive a VAT invoice;
c. selects a payment method from among those made available by the Payment Operator (in particular a Visa/Mastercard payment card, BLIK, Apple Pay) and provides the data required by the Payment Operator;
d. reads the Terms and Conditions and accepts them by ticking the appropriate box;
e. gives the consents referred to in § 7(3) of the Terms and Conditions;
f. confirms the order by clicking the „Pay" button;
g. makes payment via the Payment Operator;
h. additionally, the Customer may voluntarily tick consent to sign up for the Newsletter service and to the transfer of data to Meta Platforms Ireland Limited within the Facebook Custom Audiences product, although this is not an action required to conclude the Agreement. You can read more about the Newsletter service and the use of Facebook Custom Audiences in the Privacy and Cookies Policy, available at: https://easypolish.org/privacy
8. The Sales Agreement is concluded at the moment the Customer effectively makes the payment and the Seller receives confirmation of payment from the Payment Operator.
9. Immediately after the conclusion of the Sales Agreement, the Seller sends the Customer, to the e-mail address provided, confirmation of the conclusion of the agreement together with its terms, constituting confirmation on a durable medium within the meaning of Article 21 UPK.
§ 6. PAYMENTS
1. The Customer is obliged to pay the gross price of the E-book at the moment the Sales Agreement is concluded.
2. Payments are handled by the Payment Operator – Stripe – on the terms set out in Stripe's terms and conditions and privacy policy. In the payment process, the Customer provides the data necessary to carry out the transaction directly to the Payment Operator, in particular:
a. payment card data (card number, expiry date, CVV/CVC code, cardholder's first and last name), in the case of payment by card
b. authentication data appropriate for the selected payment method (e.g. BLIK, Apple Pay),
c. other data required by the Payment Operator for the purpose of authorising and carrying out the transaction.
3. The Seller does not process or store the Customer's payment card data, or other payment authentication data. The controller of this data is the Payment Operator (Stripe), which processes it on the terms set out in its privacy policy, available at: https://stripe.com/privacy. The Seller receives from the Payment Operator only information about the successful or unsuccessful completion of the transaction, as well as data identifying the transaction (including the amount, currency, transaction identifier, date, and data to the extent necessary to issue a VAT invoice/other sales document – the Customer's first name, last name, and address).
4. The available payment methods are indicated on the Platform when placing the order.
5. The invoice or other sales document is provided to the Customer in electronic form (taking into account the provisions on KSeF), to which the Customer consents by accepting the Terms and Conditions.
§ 7. DELIVERY OF THE E-BOOK AND THE RIGHT OF WITHDRAWAL
1. The E-book is delivered to the Customer immediately after the payment is recorded by the Payment Operator, in the form of a file in PDF format. Delivery takes place in two ways, simultaneously:
a. by making the E-book available for download in the Customer's account panel on the Platform (Easy.tools/Easycart), which the Customer accesses by logging in using the details established in accordance with the Platform's terms and conditions, and
b. by sending, to the Customer's e-mail address indicated in the order form, a message with a function enabling the E-book to be downloaded.
2. The Customer downloads the E-book and should save it on their own device. The Seller recommends downloading the file immediately after receiving the message referred to in paragraph 1(2).
3. A Customer who is a Consumer or PNPK, when concluding the E-book Sales Agreement, makes statements that are a condition for commencing performance before the expiry of the withdrawal period:
a. gives express and prior consent to the delivery of the E-book before the expiry of the 14-day period for withdrawal from the agreement;
b. acknowledges that, once performance has been rendered by the Seller, they will lose the right to withdraw from the agreement concluded at a distance.
4. In accordance with Article 38(1)(13) UPK, the right to withdraw from the Sales Agreement is not available to the Consumer or the PNPK with regard to agreements for the supply of digital content not delivered on a tangible medium, for which the Customer is obliged to pay the price, if the Seller began performance with the express and prior consent of the Customer, who was informed before the commencement of performance about the loss of the right of withdrawal, acknowledged this, and the Seller provided them with confirmation of the conclusion of the agreement on a durable medium.
5. If the Customer does not give the consents referred to in paragraph 4, a Customer who is a Consumer or PNPK has the right to withdraw from the Sales Agreement within 14 days of its conclusion, without giving a reason. In such a case, the E-book will be made available only after the expiry of this period, unless the Customer withdraws from the agreement earlier. A model withdrawal form is set out in Appendix No. 1 to the Terms and Conditions. The statement of withdrawal should be sent to the Seller's e-mail address: [email protected] .
6. In the event of an effective withdrawal from the agreement, the Seller shall refund the price of the E-book to the Customer immediately, no later than within 14 days of the day of receiving the statement of withdrawal, using the same payment method as the Customer used, unless the Customer agrees to a different method of refund that does not involve any costs for them.
§ 8. COPYRIGHT
1. The E-book constitutes a work within the meaning of the Act of 4 February 1994 on Copyright and Related Rights. The economic copyright to the E-book belongs to the Seller.
2. At the moment the Sales Agreement is concluded, the Seller grants the Customer a non-exclusive, non-assignable, non-transferable licence, without the right to grant sublicences, to use the E-book solely for their own personal use, in the following fields of exploitation:
a. reproduction of the E-book by downloading and saving it in the memory of the Customer's devices in the number necessary for use;
b. playback and viewing of the E-book on the Customer's devices;
c. printing the E-book in a single copy solely for personal use.
3. The Customer is not entitled, in particular, to:
a. making the E-book available to third parties in any form (including by sending the file, making it available on the Internet, in a public cloud, or on social media);
b. distributing, publicly sharing, renting out, lending, or reselling the E-book;
c. making changes, adaptations, translations, or modifications to the E-book;
d. removing technical protection measures, authorship markings, or other elements identifying the E-book;
e. using the E-book for commercial or profit-making purposes.
4. Violation of the provisions of paragraph 3 above constitutes an infringement of the Seller's economic copyright and may result in civil and criminal liability, in accordance with the provisions of the Act on Copyright and Related Rights.
§ 9. CONFORMITY OF THE E-BOOK WITH THE AGREEMENT AND COMPLAINTS.
1. The Seller is obliged to provide the Customer with an E-book that conforms to the Sales Agreement. With regard to Customers who are Consumers and PNPK, the provisions of Articles 43h–43q UPK, concerning the conformity of digital content with the agreement, apply.
2. The Customer may submit complaints regarding the E-book, including on account of its non-conformity with the agreement:
a. electronically to the e-mail address: [email protected],
b. in writing to the address of the Seller's registered office.
3. The complaint should contain at least: the Customer's identifying details, the e-mail address used at purchase, a description of the E-book's non-conformity with the Sales Agreement, and the Customer's request.
4. The Seller considers the complaint within 14 days of the date of its receipt and informs the Customer of the manner in which it was handled at the e-mail address indicated in the complaint.
5. In the case of a Customer who is an Entrepreneur (other than a PNPK), the Seller's liability under warranty is excluded to the fullest extent permitted by law (Article 558 § 1 of the Civil Code).
§ 10. OUT-OF-COURT DISPUTE RESOLUTION
1. A Customer who is a Consumer has the option of using out-of-court methods of handling complaints and pursuing claims, in particular:
a. applying to the permanent consumer arbitration court at the provincial inspector of the Trade Inspection;
b. applying to the municipal (district) consumer ombudsman;
c. using other authorised entities, entered in the register kept by UOKiK (https://polubowne.uokik.gov.pl/rejestr,5,pl.html) and indicated on the website: https://consumer-redress.ec.europa.eu/index_en?prefLang=pl.
2. The use of out-of-court methods of handling complaints and pursuing claims is voluntary in nature.
§ 11. RIGHTS AND OBLIGATIONS OF THE CUSTOMER
1. The Customer is obliged to use the Platform, the E-book, and the Seller's services in a manner consistent with the law, good practice, and these Terms and Conditions, with respect for the personal rights and intellectual property rights of third parties and of the Seller.
2. It is prohibited for the Customer to supply content of an unlawful nature.
3. The Customer is obliged to provide true, current, and complete data.
§ 12. PERSONAL DATA (GDPR INFORMATION CLAUSE)
1. The controller of the personal data of Customers with regard to the Sales Agreement, complaints, withdrawal from the agreement, and accounting and tax obligations is the Seller, i.e.: AGA & JUSTYNA spółka z ograniczoną odpowiedzialnością, with its registered office in Katowice, ul. 3 Maja 22 lok. 2C, 40-096 Katowice, registered by the District Court Katowice-Wschód in Katowice, 8th Commercial Division of the National Court Register under KRS number: 0001042482, NIP: 0001042482, share capital: PLN 5,000.00, contact details: e-mail address [email protected] and phone number +48 690 015 009; correspondence address – same as registered office.
2. Separate controllers of the Customer's personal data with regard to the services they provide are:
a. Easytools sp. z o.o. – with regard to maintaining the Customer's account on the Platform and providing services electronically within Easytools/Easycart, on the terms set out in the terms and conditions and privacy policy of Easytools (https://easy.tools);
b. Stripe Payments Europe Limited (Payment Operator) – with regard to payment handling, including the processing of the Customer's payment card data and other payment authentication data, on the terms set out in Stripe's privacy policy (https://stripe.com/privacy). The Seller does not have access to the Customer's payment card data.
3. Purposes and legal bases for processing:
a. conclusion and performance of the E-book Sales Agreement, including the supply of digital content – Article 6(1)(b) GDPR;
b. issuing invoices and performing tax and accounting obligations – Article 6(1)(c) GDPR in conjunction with the VAT Act and the Accounting Act;
c. handling complaints and processing withdrawals from the agreement – Article 6(1)(b) and Article 6(1)(c) GDPR;
d. establishment, pursuit, or defence against claims – Article 6(1)(f) GDPR;
e. ensuring the security of services and counteracting abuse – Article 6(1)(f) GDPR.
4. Scope of data processed by the Seller. The Seller processes, in particular:
a. the Customer's first and last name,
b. the Customer's e-mail address,
c. the Customer's country (for the purpose of determining the applicable tax rate),
d. invoicing data – with regard to Customers who are Entrepreneurs or PNPK: company name, NIP, address of registered office/business,
e. transaction data received from the Payment Operator (transaction identifier, amount, currency, date, status),
f. the content of correspondence conducted with the Customer (including within complaints and withdrawal).
5. The Seller does not process the Customer's payment card data or other payment authentication data – the controller of this data is the Payment Operator (Stripe).
6. Recipients of the data may include:
a. Easytools sp. z o.o. – as a separate controller (with regard to the Customer's account) and – with regard to the technical handling of sales via Easycart – as a processor under a data processing agreement with the Seller,
b. Stripe – as a separate controller with regard to payment handling,
c. the Newsletter service provider - MailerLite Limited, 38 Mount Street Upper, Dublin 2, D02 PR89 Ireland, if the Customer consents to the processing of personal data for the purpose of sending the newsletter,
d. the accounting office servicing the Seller,
e. the hosting and e-mail provider,
f. Meta Platforms Ireland Ltd. – to the extent of and on the basis of the Customer's consent to marketing activities in Meta Ads services, if the Customer consents to the transfer of their e-mail address to Meta Platforms Ireland Ltd..
g. law firms and advisory firms, entities providing IT services,
h. public authorities, authorised under the provisions of law.
7. Personal data may be transferred to third countries outside the European Economic Area, in particular to the USA, in connection with the use of services from providers based outside the EEA (including Meta, certain entities from the Stripe group, or their subcontractors). The transfer takes place on the basis of standard contractual clauses approved by the European Commission (Article 46(2)(c) GDPR) or – with regard to entities covered by the European Commission's implementing decision of 10 July 2023 on the EU-US Data Privacy Framework – on the basis of that decision (Article 45 GDPR).
8. Data storage period:
a. data related to the Sales Agreement – for the period of its performance and until the expiry of the limitation period for claims (as a rule 6 years, and for consumer claims – in accordance with the relevant provisions);
b. data on invoices and in accounting documentation – for 5 years, counting from the end of the calendar year in which the tax payment deadline expired;
c. data processed on the basis of consent (Newsletter, sharing with Meta) – until the consent is withdrawn, and after that period – for the period necessary for defence against any potential claims;
d. data processed for the purpose of defence against claims – until the expiry of the limitation period.
8. The Customer has the right:
a. of access to data and to receive a copy of it (Article 15 GDPR),
b. to rectification of data (Article 16 GDPR),
c. to erasure of data (Article 17 GDPR),
d. to restriction of processing (Article 18 GDPR),
e. to data portability (Article 20 GDPR),
f. to object to processing based on a legitimate interest (Article 21 GDPR),
g. to withdraw consent at any time, without affecting the lawfulness of processing carried out before its withdrawal (Article 7(3) GDPR),
h. to lodge a complaint with the President of the Personal Data Protection Office (ul. Stanisława Moniuszki 1A, 00-014 Warsaw).
9. Providing data is voluntary but necessary for concluding and performing the Sales Agreement, issuing an invoice, and handling complaints. Failure to provide the data will make it impossible to achieve these purposes.
10. Personal data is not subject to automated decision-making, including profiling that produces legal effects or similarly significantly affects the Customer.
11. More information on the processing of personal data by the Seller can be obtained by reading the Privacy and Cookies Policy made available at https://www.easypolish.org/privacy.
§ 13. VALIDITY AND AMENDMENTS TO THE TERMS AND CONDITIONS
1. The Seller reserves the right to amend the Terms and Conditions, in particular in the event of:
a. a change in legal provisions affecting the provision of services or the content of the Terms and Conditions,
b. a change in the manner of providing services, including a change of the Payment Operator or the functionality of the Platform,
c. the need to improve the security of the provision of services,
d. a change in the Seller's details.
2. A change to the Terms and Conditions does not affect the terms of Sales Agreements concluded before its entry into force. Customers with an active Newsletter service will be informed of the change to the Terms and Conditions at the e-mail address provided, with at least 14 days' notice, and will be given the opportunity to terminate the agreement with immediate effect.
§ 14. FINAL PROVISIONS
1. The law applicable to the Terms and Conditions and the Sales Agreements is Polish law. The choice of Polish law does not deprive the Consumer of the protection afforded to them under provisions that cannot be excluded by agreement, under the law of the country of the Consumer's habitual residence.
2. In matters not regulated by these Terms and Conditions, the provisions of Polish law apply, in particular the Civil Code, the Act on Consumer Rights, the Act on Providing Services by Electronic Means, the Act on Copyright and Related Rights, and the GDPR.
3. The court competent to resolve disputes with the Seller is the court competent in accordance with the provisions of the Code of Civil Procedure. In disputes with Customers who are neither Consumers nor PNPK, the competent court is the court with local jurisdiction over the Seller's registered office.
4. The appendices constitute an integral part of the Terms and Conditions:
- Appendix No. 1 – Model withdrawal form.
APPENDIX NO. 1 – MODEL WITHDRAWAL FORM
(this form should be completed and returned only if you wish to withdraw from the agreement – only where the Customer has the right of withdrawal, i.e. where they have not consented to the immediate commencement of performance)
Addressee: AGA & JUSTYNA spółka z ograniczoną odpowiedzialnością, with its registered office in Katowice, ul. 3 Maja 22 lok. 2C, 40-096 Katowice, registered by the District Court Katowice-Wschód in Katowice, 8th Commercial Division of the National Court Register under KRS number: 0001042482, NIP: 0001042482, share capital: PLN 5,000.00, contact details: e-mail address………………….. and phone number………………………; ……………………
I/We (\) hereby inform/inform (\) of my/our withdrawal from the agreement for the supply of the following digital content (e-book): ………………………………………………………………
Date of conclusion of the agreement: …………………………
First and last name of the Consumer/Entrepreneur with the Rights of a Consumer: ……………………………………
Address of the Consumer/Entrepreneur with the Rights of a Consumer: ……………………………………
E-mail address used at purchase: ……………………………………
Signature (only if the form is sent in paper form): ……………………………………
Date: ……………………………………
Delete as appropriate.