Terms and conditions of the Easy Polish Online Courses

[last updated: 26.02.2026]

Polskie tłumaczenie poniższego regulaminu dostępne jest TUTAJ.

  1. By signing up for one of the Easy Polish Courses you're entering into an agreement with Aga & Justyna spółka z ograniczoną odpowiedzialnością, with its permanent place of business in Katowice, ul 3 Maja 22/2C, NIP number: 6343024842, REGON number: 525606650

  2. Depending on the variant you choose, the subject of this agreement is an online course that will consist of:

    • either 24 online meetings (60 minutes each) - in case of the Courses for Beginners and Intermediate Students for 1 edition

    • or 12 online meetings (60 minutes each) - in case of the Conversation Club for 1 edition

    The meetings will be conducted by a tutor of Polish as a foreign language in a group of 6 participants. During the course, the tutor will provide you with grammar exercises and conversation opportunities to improve your speaking skills in Polish. The effects of the course are individual and depend on your personal involvement in the process, active participation in the meetings and completion of additional exercises that may be given by the tutor as homework.

  3. At the moment we receive your completed application form and payment, we will reserve a spot for you in the group of your choice.

  4. You will be considered a participant in our course once there are enough participants (minimum 4) to open the group you selected.

  5. In case the minimum amount of participants required for starting a course group is not found, the organizer reserves the right to cancel the course. In such a case, everyone who has already paid for the course will receive a full refund.

  6. By making a payment, you commit to attending the course offered to you by one of our tutors according to the timetable found on our website and which will be confirmed in the email you receive after completing your application.

  7. The course meetings will take place on Zoom. Participation in the course requires installing the Zoom app and creating an account with it before the start of the course, a stable internet connection, and a working camera and microphone.

  8. Links to the course meetings will be provided to all participants via email no later than 24 hours before each meeting.

  9. All materials needed for the course will be provided by the tutor.

  10. The course will be led by:

    • Agata Rudzińska, Natalia Moiseienko, Adrianna Biedrowska, Veronika Ismylova, Sabina Strózik or Adrian Makoć - in case of the Courses for Beginners and Intermediate Students

    • Agnieszka Błażyńska or Adrian Makoć - in case of the Conversation Club

    If, for reasons beyond the control of the organizer, the tutor is unable to take part in a meeting, they will be replaced by another qualified teacher.

  11. The fee for the courses is as follows:

    • 1950 PLN + VAT in case of courses for beginners or intermediate students, when you enrol for one trimester (24 course meetings, April 2026 - the end of June 2026)

    • 975 PLN + VAT in case of Conversation Club, when you enrol for one trimester (12 course meetings, April 2026 - the end of June 2026)

  12. Payments can be made via the Stripe payment platform. You can choose between paying the full fee upfront or paying in 3 monthly instalments.

    a) Full payment
    You can pay the full course fee upfront (according to the pricing in point 11) using:
    credit or debit card,
    PayPal, or
    BLIK (if you are in Poland).

    b) Instalment plan
    Regardless of whether you enrol for one trimester or two, you may choose to pay the course fee in 3 equal monthly instalments. The instalment amounts are as follows:

    700 PLN + VAT × 3 for courses for beginners or intermediate students for one trimester (total: 1950 PLN + VAT)
    350 PLN + VAT × 3 for Conversation Club for one trimester (total: 975 PLN + VAT)

    Instalment payments can be made using credit or debit card or PayPal (BLIK is not available for instalments). When choosing the instalment plan, you will set up a 3-month Stripe subscription, which automatically charges the instalment amount once per month. The subscription ends after the third payment.

  13. Prices and VAT:
    All prices are shown as net prices (e.g. 1950 PLN + VAT). VAT is applied only where it is required under applicable law. Payments are processed via Stripe, which automatically determines the user’s location based on the information provided at checkout. If VAT is applicable under the regulations of the user’s country of residence, it will be added to the final price during checkout. If VAT does not apply, the final price remains unchanged.

  14. Making a payment constitutes entering into an agreement to participate in the course. Once payment is completed, the participant will receive confirmation by email. By registering, the participants confirm that they provide accurate personal data (including details required for the invoice).

  15. Aga & Justyna sp. z o.o. may cooperate with external partners (affiliates) who promote the course. Participants’ personal data are not shared with them.

  16. The course is conducted using the following online tools: Zoom, PayPal, Typeform, Airtable, MailerLite, and Zapier. Details concerning the processing of personal data by these tools are described in our Privacy Policy.

  17. In accordance with Polish consumer protection law, you have the right to withdraw from a contract concluded at a distance within 14 days from the start date of the course. If you withdraw within this 14-day period after the course has already started, you are entitled to a refund reduced proportionally by the number of meetings that have already taken place.

    After the 14-day withdrawal period has expired, the course fee is non-refundable. Meetings that a participant did not attend cannot be rescheduled or refunded. Refunds are not granted for individual absences during the course.

  18. In order to exercise your right of withdrawal within the 14-day withdrawal period, please send the withdrawal statement provided below to the following email address: [email protected].

    I, [full name used for registration], hereby withdraw from my participation in the Easy Polish Online Course. I request a refund of the fee (or the applicable part thereof) to be issued using the same payment method that was used to pay for the course.

  19. In case of an emergency personal situation that wouldn’t allow you to continue taking part in our course occurs after the 14 days for the withdrawal provided by law, please get in touch with us. We’ll consider such cases individually.

  20. In all matters related to the course, please contact us at [email protected].

  21. At our course, we want to welcome and create a safe space for all participants, regardless of their gender, physical appearance, nationality, age, or personal beliefs. We’re committed to nurturing an atmosphere of mutual respect. We reserve the right to remove from the course participants who would happen to offend, or otherwise harm the well-being of other members of their group and tutor. The student has been removed from the course for the above reason and will not receive a refund for unused lessons.

  22. During the evaluation interview and throughout the course, the student must have their camera turned on during the lessons. If the camera is not turned on for 3 consecutive lessons without prior notice to the instructor with a valid reason, we reserve the right to remove the student from the course. If a participant is removed from the course due to a violation of the rules, they are not entitled to a refund for any unused lessons.

  23. In the event that any provision of these Terms and Conditions is deemed invalid or unenforceable by a court or other competent authority, such provision shall be considered deleted from the Terms, while the remaining provisions shall remain in full force and effect. The parties agree to make reasonable efforts to replace any provision deemed invalid or unenforceable with a valid and enforceable provision that, to the greatest extent possible, reflects the legal, economic, and commercial intent of the provision that was removed in accordance with this clause.